Extra comfort for travel

New features / flows and improvements of the aftersales flow of KLM and Air France. Worked for both KLM and Air France on the aftersales products Insurance, Seat upgrades, Meals, Lounge, Baggage (sales increased by 20%), Special Baggage and the CO2 compensation feature.

Deliverables
  • UX
  • UI
  • Visual Design
  • Illustration
Client
Air France - KLM
Interim project via

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